Frequently Asked Questions

What is raw dog food, and why is it beneficial for my dog?

Raw dog food is a diet composed of uncooked ingredients like meat, bones, fruits, and vegetables. It's beneficial for dogs because it closely mimics their natural diet, providing essential nutrients and enzymes for improved digestion, healthier coat, and overall well-being.

Is raw dog food safe for my pet?

Yes, raw dog food is safe when handled and prepared properly. We source our ingredients from reputable suppliers, and our products are carefully processed and packaged to maintain quality and safety. Be sure to follow recommended handling and storage guidelines.

How do I transition my dog to a raw diet?

A gradual transition is best. Start by mixing a small amount of raw food with your dog's current diet, increasing the proportion of raw food over 7-10 days. Monitor your dog's response and adjust as needed.

What makes your raw dog food better than commercial kibble?

Our raw dog food is minimally processed, retaining more nutrients and enzymes. It's free from artificial additives and fillers, promoting better digestion, healthier skin, and shinier coats in dogs. Plus, it aligns with their natural dietary needs.

What protein options do you offer?

We offer a variety of protein sources, including beef, chicken, turkey, lamb, and more. This variety allows you to choose what's best for your dog's preferences and dietary needs.

How do I store and handle raw dog food safely?

Raw dog food should be stored in the freezer and thawed in the refrigerator. Always wash your hands, utensils, and surfaces thoroughly after handling raw food to prevent contamination.

What if my dog has dietary restrictions or allergies?

We offer customized options and can work with you to create a meal plan tailored to your dog's specific dietary requirements.

Can puppies or senior dogs eat raw dog food?

Yes, raw dog food is suitable for puppies and senior dogs. We have specific formulas designed to meet the unique nutritional needs of dogs at different life stages.

Is a raw dog food diet more expensive than commercial dog food?

Raw dog food can be slightly more expensive, but the long-term health benefits can reduce vet bills and improve your dog's quality of life. We offer various package options to fit different budgets.

How can I place an order?

You can place an order through our website.

How often should I feed my dog raw food, and what's the recommended portion size?

Feeding guidelines vary by the dog's size, activity level, and age. We provide detailed portion recommendations on our feeding guidelines page which can be found here.

Is there a minimum order quantity or subscription option?

We don't require a minimum order quantity but a packaging fee will be added to orders under £30.

What is the shelf life of your products?

Our raw dog food has a shelf life of up to 6 months in the freezer. Be sure to check the product label for specific details.

How does delivery work?

We dispatch all our food frozen using DPD next day delivery. Please refer to our delivery information page for more info.